Customer Service

Customer Service

Customer Service is our Top Priority - Contact us by one of the methods below

At Treasure, we take customer satisfaction very seriously. We aim to provide stellar customer service and reply to any queries within 24 hours (usually within a shorter time frame during office hours). We have a reputation for standing behind our products and prioritise customer satisfaction as our number one goal. 

Send us an email

For assistance, please email us at Our friendly customer service support will get in touch with your queries within the next 24 hours. Please also check our frequently asked questions on order status, tracking number and delivery times for your location. For enquiries on shipping in a multi-item order, please refer to our shipping policy. 

Please provide us with your name and order number in your email for us to assist you as fast as possible. Thank you!

Live chat with us

For immediate assistance, please feel free to message us using the live chat button at the bottom right of the screen. Our friendly customer service support will get in touch very shortly.