Get In Touch

Customer Service is our Top Priority – Contact us by one of the methods below

At Treasure, we take customer satisfaction very seriously. We aim to provide stellar customer service and reply to any queries within 24 hours (usually within a shorter time frame during office hours). We have a reputation for standing behind our products and prioritise customer satisfaction as our number one goal.

Send us an email

For assistance, please email us at [email protected] Our friendly customer service support will get in touch with your queries within the next 24 hours. Please also check our frequently asked questions on order status, tracking number and delivery times for your location. For enquiries on shipping in a multi-item order, please refer to our shipping policy.

Please provide us with your name and order number in your email for us to assist you as fast as possible. Thank you!

Frequently Asked Questions !

Where do you ship from?

We ship from our partnered warehouses & factories located in United States & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

How long will it take for my items to arrive?

It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location. In rare cases, shipping may take 30+ days. Generally, shipments to the U.S., Canada and the United Kingdom are faster.

How long will it take to receive a tracking number?

It will take usually between 2-5 business days.

Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure.

If I enter my email address will you sell my information?

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Will I (the customer) have to pay customs?

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

Where can I place an order from?

You can place an order from any country, we ship Worldwide.

Is shipping really FREE?

Yes, shipping is Free Worldwide on Total carts For A Limted Time!